FAQs

What is your address?

What are your hours?

  • Monday thru Friday - 7:30 am to 6:00 pm
  • Saturday - 8:00 am to 12:00 pm

What is your hospital email address?

  • Please contact us from our Sugarloaf Animal Hospital contact page.

Can I bring my pet in without an appointment?

  • We strongly suggest that you make an appointment.We can accommodate walk-in patients as best we can, though emergencies are seen immediately. All elective surgeries must be scheduled in advance.

What is the procedure for handling emergencies nights/weekends/holidays?

  • Call our hospital (770-962-5112) to receive a recorded message for the emergency hospital we refer to.
  • We refer to Dekalb Gwinnett Animal Emergency Clinic located at: 6430 Lawrenceville Highway, Tucker Ga. 30084. (770)-491-0661

How do you bill?

  • Elective procedures are provided on a cash / credit card basis. We accept all major credit cards and offer “Care Credit”. You can apply in our office for this card or online at: www.carecredit.com

What type of information can you provide me about pet insurance?

  • Though we don’t endorse any one pet insurance company, we provide brochures for several insurance companies, including “Veterinary Pet Insurance”.